Complaint Statistics

Complaints Received by the Compensation Agency 2009/10

  Received
from
Solicitor		 Received
from
Applicant		 Received
from
other		 Received
in
writing		 Received
by
telephone		 Total Reply
issued
within
10 days		 Number
of complaints
justified
Jan

1

-

-

1

-

1

yes

1
Feb

-

2

-

2

-

2

yes

0
Mar

-

-

2

1

1

2

yes

1
Apr

-

1

-

1

-

1

yes

0
May

2

-

-

2

-

2

yes

1
Jun

2

-

-

2

-

2

yes

2
Jul  

     

0

  

0
Aug  

3

  

3

  

3

  

0
Sep          

0

  

0
Oct

1

1

      

2

  

0
Nov                
Dec                
Total